What Happens When a Folksee Reel Runs Out of Credits?

Folksee how-to: two friends’ videos saved and waiting on a reel with no credits left, with an Add credits button

Nothing is lost. When a Folksee reel runs out of credits, people can keep recording. Their videos are saved and held, and they join the reel as soon as the organizer adds credits.

How do Folksee credits work?

  • One credit covers one person who adds videos to a reel, however many of the questions they answer.
  • Every organizer starts with 5 free credits.
  • The organizer’s own video uses a credit too, just like everyone else’s.
  • Credits are only used when someone actually records. If an invited person never adds a video, no credit is used.
  • Credits never expire. Leftovers roll into your next reel.

What happens when a reel runs out of credits?

  1. Contributors record or upload exactly as usual.
  2. Their videos are saved and held. Nothing is deleted.
  3. The organizer gets one email a day listing who’s waiting.
  4. As soon as the organizer adds credits, the held videos join the reel automatically.

How do I add credits?

On your reel page, tap Add more next to the number of people who can still record. Credits come in packs, starting at 10 credits for $10, and bigger packs cost less per person.

Do contributors ever pay?

No. Contributors never pay anything. Credits are bought by the organizer.

Do nonprofits get free credits?

Yes. Nonprofits get 50 free credits. Email support@folksee.com from your organization’s email address, and we’ll add them to your account.

Quick answers

Will anyone see a “reel full” message?

No one is turned away. Their video is saved and waits for the organizer.

Do credits belong to one reel?

No. Credits sit in your account and work for any reel you make.

Is there a subscription?

No subscription and no ads. You only buy credits when you need them.

More Folksee how-tos

Ready to start? Start a reel free. Every organizer starts with 5 free credits.

Ready to create a group reel?

With Folksee, it’s easy! Gather heartfelt video messages from friends and family—just share a link, and we’ll handle the rest. No apps, no hassle—just a meaningful reel they'll never forget.

Here's how it works...

Why we made Folksee

People deflect love when you say it to their face. A reel takes the room away, so it finally lands — and it's the opposite of doomscrolling.

Read what Reels with Feels means →

Make a Reel, Melt their Heart

Group video maker IMG-1
Group video maker IMG-2
Group video maker IMG-3
Green true tick icon
Invite others with a link
Green true tick icon
They record from any device
(no app needed)
Green true tick icon
No editing - Folksee makes the reel
Start a Reel
right arrow

Easy Group Video Maker

Folksee FacebookFolksee YouTubeFolksee TikTokFolksee on XFolksee InstagramFolksee Pinterest
Have questions?
Please email us:
support@folksee.com
Copy
Copy email address
© 2026 Folksee Tribute Inc., Round Rock, TX

Get the full experience

Everything works best in your phone’s browser. Tap below to open Folksee in Chrome/ Safari.

Open with your browser
right arrow
Cancel